Privacy Policy

GENERAL CONDITIONS OF USE OF THE WEBSITE "PISCINAS MON DE PRA".

This document establishes the General Conditions of Use by USERS accessing the website www.piscinesmonderpa.com owned by PISCINAS MON DE PRA (hereinafter the PROVIDER) with B17316068, with address at AVDA. MAS PINS 153, 17457 RIUDELLOTS DE LA SELVA registered in the Mercantile Registry of GIRONA on 18-11-1991, Volume 151 folio 93 page nº GE-2748, 1st Inscription. Access to the website of the PROVIDER implies unreserved acceptance of these General Conditions of Use.

Pre-contract information, availability of contract conditions, contracting party acceptance, documentation and post-contract information

The present General Conditions of Use as well as the General Contracting Conditions of the different services that are made available to the user on the PROVIDER's website www.piscinesmondepra.com are permanently displayed on the website owned by the PROVIDER www.piscinesmondepra.com. Any user may file them, print them and, therefore, be previously informed of the conditions of use of the site as well as of the contracting conditions under which the different services will be provided.

Likewise, these General Conditions are reiterated each time a USER registers on the website through the form that exists for this purpose for express acceptance by the CONTRACTOR -by clicking "I read and accept the conditions".

It is not technically possible for the USER to complete the registration as a user at WWW.PISCINESMONDEPRA.COM without having accepted these General Conditions. Registration as a USER entails the sending to the USER by the PROVIDER of a user code and password to access the USER'S exclusive, private and secure area from which the USER will make specific requests for the services he/she wishes to contract and which in turn will be governed by their specific General Contracting Terms and Conditions.

The USER declares to be of legal age, to have sufficient capacity to contract and to have read, understood and accepted the present Conditions.

Regarding the services contracted by the USER, the PROVIDER, at the moment of the contracting and in a period no longer than twenty-four hours, sends to the email address that the CONTRACTOR has specified in the user registration form as main way of contact, a delivery note or invoice with a description of the contracted service, cost -with a breakdown of taxes if applicable- and period for which it is contracted in order to confirm the request of services. Likewise, the CONTRACTOR will continue to have permanently available in his private area both the present General Conditions and all the General Contracting Conditions of the different services as well as the detail of the specific services contracted and the period of validity of the same together with the invoices accrediting the payment. Any subsequent modification of these General Conditions or of the General Terms and Conditions of Contract for the services will be notified to the CONTRACTOR fifteen days in advance and clearly displayed in an easily accessible place on the website WWW.PISCINESMONDEPRA.COM. All the aforementioned documentation may be printed and filed by the CONTRACTOR, who may request it at any time by e-mail INFO@PISCINESMONDEPRA.COM or by telephone at +34 972 477 720.

Purpose of the website www.piscinesmondepra.com

The PROVIDER'S website has been created to provide professional Internet services and thus facilitate the access by the USERS to all the information on the characteristics of the same, on the PROVIDER'S own entity and on other complementary information that the PROVIDER includes directly or through the corresponding links. From THE PROVIDER'S website, USERS may contract and manage the services offered.

Conditions of access and use

The use of the website WWW.PISCINESMONDEPRA.COM does not require the USER to register. This registration will only be necessary to contract services by entering certain data in a USER registration form where the present General Conditions of use are reiterated -see clause 1 of the present Conditions. The conditions of access and use of the PROVIDER'S web site are strictly governed by the law in force and by the principle of good faith, and the USER undertakes to make good use of the web site. It is therefore prohibited all acts that violate the law, rights or interests of third parties, right to privacy and honor, data protection, intellectual property and ultimately any action that may constitute unlawful conduct.

The PROVIDER expressly and non-exhaustively prohibits the following:

  • carry out actions that may cause any type of damage to the PROVIDER's systems or to third parties on the web site or through the same by any means.
  • to carry out without due authorization any type of advertising or commercial information directly or covertly, the sending of unsolicited mass mailings ("spamming") or the sending of large messages with the purpose of blocking network servers ("mail bombing"). The PROVIDER receives notifications from different impartial organizations that fight against the use of this type of practices when a user or CONTRACTOR of the PROVIDER sends massively unwanted mail. In case the PROVIDER receives these notifications, it will inform the CONTRACTOR so that he/she immediately ceases with these bad practices. The PROVIDER will not evaluate if the addresses to which the CONTRACTOR has sent unsolicited mail were obtained with the consent of its owner but will act as long as an organization dedicated to the fight against these activities notifies it -these organizations receive complaints from people who receive unsolicited mail- and therefore if the CONTRACTOR does not abandon the use of these practices the PROVIDER will immediately cancel the service and will resolve the present contract reserving the exercise of as many legal actions as appropriate to defend its interests.
  • it is also expressly forbidden to use programs designed to cause problems or attacks on the network. It is also expressly forbidden to attempt to test the security of the servers by performing any type of entry or action that is not strictly necessary for the user's enjoyment.

The PROVIDER may interrupt at any time the access to its website if it detects a use contrary to the law, good faith or to the present general conditions - see clause seven.

Contents

The contents incorporated in the PROVIDER'S web site have been elaborated and included by:

  • the PROVIDER itself using internal and external sources, so that the PROVIDER is only responsible for the contents elaborated internally.
  • the USERS, through collaborations or voluntary introduction of contents, being the USERS the only ones responsible for them and the PROVIDER being expressly exempted from any liability that may arise from them.
  • natural and legal persons outside the PROVIDER, either through collaborations directly inserted in the website, or through links, being these the only ones responsible for the contents thus introduced and the PROVIDER being expressly exempted from any liability in the terms specified in the Spanish legislation.

In addition, through the PROVIDER's website, products and services of both the PROVIDER and third parties are made available to the USER, which are intended to be commercialized and which shall be subject to the General and Particular Conditions of each of them. THE PROVIDER does not guarantee the truthfulness, accuracy or timeliness of the contents related to the services offered by third parties and is expressly exempted from any liability for damages that may arise from the lack or errors in the characteristics of the services offered by these third parties.

The USER who wishes to establish a hyperlink on his/her website to the PROVIDER's website shall not make an illegal use or contrary to good faith of the information, services or products made available on the aforementioned website, specifically the USER who introduces a hyperlink or link undertakes to:

  • not to destroy, damage or alter in any way the contents, services or products made available to the USER on the PROVIDER's website.
  • not to state that the PROVIDER assumes the supervision of the hyperlink or of the contents of the USER'S own website that introduces a link to the PROVIDER'S website in its own website. THE PROVIDER shall not be responsible in any case for the contents or services of the USER'S website where a hyperlink or link to THE PROVIDER'S website is included.
  • not to include in its own website the trademark, commercial name or any distinctive sign belonging to the PROVIDER without the prior authorization of the entity.

Lender's liability

Errors in connections, acts of God and force majeure

THE PROVIDER shall not be liable for errors, delays in access, delays in the system or any anomaly that may arise in connection with general problems in the Internet network, causes of fortuitous event or force majeure or any other contingency totally unforeseeable and therefore beyond the good faith of the company. The PROVIDER undertakes to try to solve these incidents by putting all the means at its disposal and offering all the necessary support to the USER to solve the incidents as quickly and satisfactorily as possible. Likewise, the PROVIDER shall not be liable for the failures that due to these causes may occur in communications, deletion or incomplete transitions so that it does not guarantee that the website is operational at all times when it is due to issues not attributable to the PROVIDER or that it cannot solve with the means at its disposal. The USER exempts the PROVIDER from all responsibility if any of these causes starts to occur.

Use of the website

The PROVIDER will not be responsible in any case for the errors or damages produced by the inefficient and bad faith use of the service by the CONTRACTOR. Neither shall the PROVIDER be responsible for major or minor consequences due to the lack of communication between the PROVIDER and the CONTRACTOR when it is attributable to the non-functioning of the e-mail provided or to the falsity of the data provided by the CONTRACTOR in his/her user registration at WWW.PISCINESMONDEPRA.COM.

Responsibility

THE PROVIDER assumes the responsibilities that may arise from the provision of the services offered within the limits and as specified in the different General Contracting Conditions of the services made available to the USER.

User's responsibility

Good use of the service

The USER is obliged to make good use of the service and therefore not to use it in bad faith for any practice that is prohibited by law or rejected by commercial uses. The PROVIDER is empowered by means of the present General Conditions of Use, from the moment it has reliable knowledge of the realization by the USER of any illegal action or use in general, to inform the competent authorities of these circumstances and to terminate the USER or restrict access to the PROVIDER's website. The USER shall be solely liable for any claim or legal, judicial or extrajudicial action initiated by third parties directly harmed by the USER before the Courts or other bodies, assuming all the expenses, costs and indemnities that, if applicable, the PROVIDER may assume if the claim is directed against the USER. Likewise, the PROVIDER shall collaborate and notify the competent authority of these incidents as soon as it has reliable knowledge that the damages caused constitute any type of illicit activity, especially in the field of contents introduced by the USER that may violate rights or legitimate interests of the PROVIDER or third parties.

Reliable knowledge

The PROVIDER, in case of receiving any kind of communication from a third party about the alleged unlawfulness of any content or activity carried out by a USER of the services of the PROVIDER and provided that this communication is received in such a way that the communicator is correctly identified, will proceed to inform the USER and, in case the activity is manifestly unlawful, will proceed to block the service in question. For this activity to be manifestly unlawful, this unlawfulness must be unequivocal for anyone accessing such content. In specific cases such as copyright or libel and slander, the PROVIDER cannot decide whether or not the USER has the right to display such content or whether such content constitutes libel or slander, being only the competent authority who can reliably indicate such unlawfulness and, therefore, order the cessation of the service.

Custody and safekeeping of passwords

The USER shall be responsible for the security and confidentiality of all the passwords with which he/she accesses his/her private area -given to him/her when registering as USER- to contract the different services and must keep them in a safe place in order to prevent unauthorized third parties from accessing them.Due diligence: The USER is responsible for carrying out all the required actions with due diligence. With special character, the USER must be diligent in what refers to the update and veracity of his personal data, fundamentally of the e-mail indicated in the USER registration form as main way of contact with the PROVIDER - see clause 8 of the present Conditions.

Communications

THE PROVIDER and the USER agree to communicate and notify each other of all incidents that may occur during the term of the different services that the USER may have contracted, preferably and prior to any other means of communication, by e-mail. The PROVIDER's e-mail address for these communications shall be INFO@PISCINESMONDEPRA.COM and the CONTRACTOR'S e-mail address shall be the one provided in the user registration form of the PROVIDER at WWW.PISCINESMONDEPRA.COM. The USER undertakes to keep this e-mail address operational and to modify it from his/her private area if necessary in order to continue receiving communications. In any case, if any urgent problem or failure in the previous communication should occur, communications will be made by telephone, fax, mail, courier or any other system appropriate to the purpose for which it is intended. However, the preferred means of communication is by e-mail, and the PROVIDER shall be exempt from any type of liability that may arise from the lack of consultation or error in the e-mail address provided by the USER. Each of the parties shall be responsible for the safekeeping and custody of the copies of the communications made.

Copyright and trademark

THE PROVIDER is a registered trademark. The use of the PROVIDER's trademark, which includes both the name and the logo, by any means whatsoever by others is prohibited, except with the express consent of the PROVIDER. All rights are reserved. Furthermore, the PROVIDER'S website -the PROVIDER'S own contents, programming and design of the website- is fully protected by copyright, and any reproduction, communication, distribution and transformation of the aforementioned protected elements is expressly prohibited without the express consent of the PROVIDER.

Jurisdiction and applicable law

These General Conditions are governed by Spanish law. Specifically, they are subject to the provisions of Law 7/1988 of April 13, 1988, on General Contracting Conditions; General Law 26/1984 of July 19, 1984, for the Defense of Consumers and Users; Royal Decree 1906/1999 of December 17, 1999, which regulates Telephone or Electronic Contracting with general conditions; Organic Law 15/1999 of December 13, 1999, on the Protection of Personal Data; Law 7/1996, of January 15, 1996, on the Regulation of Retail Trade, and Law 34/2002 of July 11, 2002, on Information Society Services and Electronic Commerce. For the resolution of any controversy or conflict arising from these general conditions, the Courts and Tribunals of the domicile of GIRONA shall have jurisdiction, and the CONTRACTOR expressly renounces any other jurisdiction that may correspond to him/her.

Various

In the event that any clause of this document is declared null and void, the other clauses shall remain in force and shall be interpreted taking into account the will of the parties and the purpose of these conditions. The present contract is made only in Spanish (INSERT IF OTHER LANGUAGE), Galician, Catalan, Portuguese and English. The PROVIDER may not exercise any of the rights and faculties conferred in this document, which shall not imply in any case the waiver of the same, unless expressly acknowledged by the PROVIDER. These General Conditions are registered in the General Registry of Contracting Conditions in order to provide transparency and security to the whole process.

IN ADDITION, IF YOU HAVE A REGULATED PROFESSION (DOCTOR, LAWYER) OR YOU NEED A SPECIFIC AUTHORIZATION TO DEVELOP YOUR ACTIVITY, YOU MUST INDICATE IT.

Personal data protection policy

Scope of the personal data protection policy

This personal data protection policy covers any data processing that may occur when browsing or interacting through any of our web pages or social networks in which we may have a presence (Facebook, Twitter, Instagram, etc.). Special information in the case of the use of social networks is specified at the end of this document. It will also apply to any internal company procedure that requires the collection of data, whether on paper forms or any other system.

In any of these media, you can consult information, and in some cases fill out forms, answer surveys, participate in contests, make queries, send photographs, make comments, etc. .... and, therefore, provide us with personal data information. All processing is subject to our privacy policy.


Who is responsible for the processing of your personal data?

In compliance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, we inform, that the personal data you provide will be processed by Piscinas Mon de Pra S.L. with registered office Av. Mas Pins 153, 17457 Riudellots de la Selva CIF B17316068 Email info@piscinesmondepra.com


Who is responsible for the processing of your personal data?

In compliance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, we inform, that the personal data you provide will be processed by Piscinas Mon de Pra S.L. with registered office Av. Mas Pins 153, 17457 Riudellots de la Selva CIF B17316068 Email info@piscinesmondepra.com


Who is the Personal Data Protection Officer?

The Personal Data Protection Delegate is the person in charge of protecting the fundamental right to the protection of personal data at Piscinas Mon de Pra S.L. and is responsible for compliance with data protection regulations. You can contact the Delegate of Personal Data Protection at the following address: info@piscinesmondepra.com


What Personal Data is collected and what is its purpose?

We detail, the personal data it manages, as well as its purposes.

Section
Data
Purpose and legitimization
Addressees
Contact
Name, email, city and phone number.
Receive information about future promotions or new products.
Our company and distributors of the brand.
Distributors
Name, surname, email, city and telephone number.
Contact management to become a distributor of the company.
Our company.

Your consent may be revoked at any time.

Piscinas Mon de Pra S.L. uses tools to analyze profiles, behaviors or preferences of users and subsequently conduct targeted campaigns based on these data.


Why do we use your personal data?

Below, we explain the legal basis that allows us to process your personal data.

  1. In fulfillment of a contractual relationship
  2. When you give us your consent.
  3. In the legitimate interest of Piscinas Mon de Pra S.L. to show you services, products and initiatives that may be of interest to you.
  4. Fulfillment of obligations imposed by law.

We remind you that you may revoke your consent at any time at the following address: info@piscinesmondepra.com.

Posting of photos or videos on the web site or social networks

For the publication of photographs or videos of our employees, customers, users or minors on the web or social networks, as well as to collect data to conduct a contest or process any other personal data, we previously obtain the prior, explicit, undisputed and informed consent of the owner, which, in the case of children under 14 years of age, is granted by parents or legal guardians.

The processing of these photos complies with the principle of proportionality, i.e. they are only processed strictly for the purpose for which consent has been given.


Non-relevant data

Piscinas Mon de Pra S.L. warns the user that, except for the existence of a legally constituted representation, no user can use the identity of another person and communicate their personal data, so the user at all times must take into account that you can only provide personal data corresponding to his own identity and that are adequate, relevant, current, accurate and true.


How long will we keep your data?

Piscinas Mon de Pra S.L. keeps your Personal Data as long as it is necessary for the purpose for which it was collected. If the guideline is different from the one indicated in this policy it is detailed in the relevant document.


To whom will we disclose your information?

Piscinas Mon de Pra S.L. will only transfer your data in those services in which it is indicated and in the cases foreseen by a law.

No international transfers of your personal data will be made.

In the case of social networks, all information and content published by the user will be communicated and shared with the rest of the users who consult this social network, by the very nature of the service.


Safety measures

Piscinas Mon de Pra S.L. ensures absolute confidentiality and privacy of personal data collected and therefore have taken essential security measures to prevent alteration, loss, treatment or unauthorized access and thus ensure their integrity and security.

The User agrees to make a diligent use and not to make available to third parties your username and password, also agrees to make available to the company any theft, loss or risk of access by third parties to your user.


What are your rights when you provide us with your personal data?

Law
Content
Service channel
Access
You can consult the personal data managed by Piscinas Mon de Pra S.L.
info@piscinesmondepra.com
Correction
You will be able to modify your personal data when they are inaccurate.
Suppression
You may request the deletion of your personal data
Opposition
You may request that your personal data not be processed.
Treatment limitation
You may request the limitation to the processing of your data in the following cases:- While the accuracy of your data is being challenged- When Piscinas Mon de Pra S.L. does not need to process your data, but you need them for the exercise or defense of claims.
Portability
You will be able to receive in electronic format the data you have provided in electronic format.
If you consider that we have not treated your personal data in accordance with the regulations, you may contact the Data Protection Delegate at info@piscinesmondepra.com. However, you may file a complaint with the Spanish Data Protection Agency (www.agpd.es).
To exercise your rights, please attach a copy of your ID card or document proving your identity to your request.
The exercise of your rights is free of charge

Social networks

The operation of social networks is not under the control of Piscinas Mon de Pra S.L., and therefore the information you post will be shared by all users who consult them. Likewise, these networks allow interaction with other users, and therefore, below are some premises that should be taken into account.

The purpose of the use of social networks is to give visibility and diffusion of the products developed by Piscinas Mon de Pra S.L.

In principle, the same data protection policy specified in this document applies to the collection, processing and transfer of data.

The user must commit to:

  • Not to publish information that does not meet the requirements of truthfulness, public interest and respect for the dignity of persons. In particular, the user will have to avoid any conduct that may violate the principle of non-discrimination for reasons of sex, race, religion, ideology or any other personal or social circumstance, and against privacy, honor and self-image, being the final responsible for the veracity and legality of the content he/she publishes.
  • Not to record or publish images, videos or any other type of recordings without the consent of the affected parties.

Piscinas Mon de Pra S.L. does not identify with the opinions expressed by others or with the ideology of the profiles with which it is friends in any social network.

Piscinas Mon de Pra S.L. reserves the right to remove from its social networks any information published by others that violates the law, incites to do so, or contains messages that violate the dignity of persons or institutions. As well as to block or denounce the profile author of these messages.

Recommendations to users

  • Please review and read the terms of use and privacy policy of the social network at the time of registration.
  • Learn the possibilities of configuration and use that the network offers.
  • Configure the degree of privacy of the user's profile in the social network appropriately.
  • Do not publish excessive information about your personal and family life.
  • Be careful with the publication of audiovisual and graphic content on your profile, especially if images relating to third parties will be hosted.
  • Do not provide data of third parties without their prior consent.
  • The social networks managed by Piscinas Mon de Pra S.L. are:
Web
Address
Facebook
https://www.facebook.com/piscinesmondepra/